Financial Policy
Our doctors and staff are proud to be a team whose primary mission is to deliver quality endodontic and periodontal treatment. We are concerned about your oral health and want to ensure you that it is performed in the most responsible manner. In order to assist you with the investment in your dental health, we have outlined our payment policy.
INSURANCE BENEFITS
Our office will contact your insurance and obtain information via phone or the internet. We will explain the information your insurance gives us about your copayment prior to your treatment. You may request a copy of the treatment plan so you can call your insurance to verify your coverage. If there is a clause in your policy which causes your insurance not to pay the expected portion, it will be your responsibility to pay the balance of the bill and to try to resolve the issue with your insurance.
For treatments which require high cost items such as implants, bone grafting material, or certain medical supplies, prepayment may be required. If you decide not to proceed with treatment and you have prepaid for a service, you may receive a complete refund.
***Refund policy does not apply to 1 item called INFUSE. It is used for major bone grafting procedures. This item is unique and we can not return it to the manufacturer for a refund.
PAYMENT POLICY
Payment is due on day of treatment.
- We accept VISA, Mastercard, Discover, American Express, personal checks, cash, and the 6-month payment plan offered by CareCredit.
- There is a fee of $25 for each returned check.
- Interested in CareCredit? More info at www.carecredit.com.
CANCELLED OR FAILED APPOINTMENTS
Please understand that we reserve time for you. If you can not come to your appointment, please call (773) 769-1754 and let us know. 48 hours notice is preferred. Patients who fail to come to their appointment or cancel with less than 24 hours notice may be charged a fee.